Industry Capabilities
Transport and Utilities
IT&T helps clients contain costs and increase operational efficiencies – the constant drivers in the transport and utility sectors.
IT&T has been able to assist by providing a range of services that help integrate and streamline operations while simplifying control. We also provide next generation technologies and secure, high bandwidth networks to enhance collaboration, communication and asset tracking.
Through applications development and integration, IT&T has built new systems such as ticketing and integrated existing systems such as sales with inventory. We have also consolidated disparate systems for many companies who have experienced mergers or acquisitions.
Information management is another strength. Information Intelligence has enabled clients to access and analyse numerical and text data to improve responsiveness to the market. Business process re-engineering has assisted clients to successfully migrate from paper-based processes to digital processes to lower cost and complexity.
IT&T has forged successful partnerships with clients through our ability in outsourced IT services. This includes managing separate elements of the IT environment such as the asset lifecycle, data centre services and managed voice and data through to managing the entire ICT infrastructure from the network to desktop for clients.
We have also helped organisations take advantage of new wireless, RFID and IP technologies to enhance mobility and logistics management.
Manufacturing
Global competition has had major impact on Australian manufacturing and IT&T has helped companies respond to the challenge.
Our track record is in no small measure due to a deep understanding of the business drivers of the industry. This has enabled us to deliver measurable results using the tools of ICT transformation and business process optimisation.
IT&T can help clients formulate effective ICT strategies to drive excellent performance from existing infrastructure and invest wisely in new technologies. This is supported by our capabilities in application development and integration, service oriented architecture and business process re-engineering.
We also assist clients profit from their knowledge assets. Our competence in information intelligence extends from data mining to unstructured documents such as sales orders, invoices and even emails to deliver more effective information management. Our thorough understanding of ERP and CRM applications such as SAP, Oracle and Microsoft enhances these capabilities.
Supply chain optimisation is another of our proven strengths, from consulting through to implementation of technologies such as RFID.
In addition, we offer managed services such as facilities management, data hosting and utility computing to help drive down operational costs for our clients. And with Telstra, we offer an exceptional range of secure mobile, LAN or WAN collaboration options, including direct connection to the IP backbone.
With our assistance, clients have simplified and optimised their operations. Better supply chain management and improved collaboration among suppliers, distributors and customers have also been achieved. By making them more adaptable to change while potentially reducing cost and risk, IT&T has helped manufacturers improve productivity and respond faster to a constantly changing market.
Banking & Finance
IT&T provides a broad suite of consulting, information and communication technology and business process outsourcing services to the financial sector.
Our years of experience mean we are uniquely positioned to assist clients to respond to a competitive and rapidly evolving marketplace. Among our clients are some of Australia’s best known financial institutions. Our solutions have helped them improve operational efficiency and cost to income ratios and offer new and improved products for their customers.
A key strength is our ability to optimise IT environments for greater efficiency and flexibility. We provide application development and integrate legacy systems with new processes and technologies, managed IT services such as managed desktop, email and data centre services and we also manage entire ICT infrastructures. We have delivered innovative security solutions in areas such as online banking. We have also helped institutions reap the productivity benefits of IP networking.
Our document management solutions are hard to equal for value and flexibility. IT&T provides a comprehensive and fully integrated service combining high volume document management such as cheque, mortgage and credit card processing with professional customer contact centres. Clients not only have single point accountability, they can access IT&T’s specialised staff, economies of scale and advanced technologies to reduce cost and speed to market.
Government
We provide IT and telecommunications services to the Government sector and various council divisions. This includes cabling and maintenance services for libraries and other Government administrative agencies.
Retail
IT&T provides flexible, cost-effective solutions to improve competitive advantage and customer satisfaction.
IT&T offers solutions that support the vital retail aims of getting the right people and the right stock to the right place – at the right time. Our flexible and cost-efficient services have enabled clients to reduce costs, simplify operations and improve customer service.
IT&T can assist retailers improve communications with both staff and customers. Our database administration skills combined with technologies like SMS can smooth the difficult task of staff management while enhancing customer interactions. In addition, we are highly skilled in ERP and CRM applications for both large and medium businesses.
We have integrated disparate applications and new technologies with legacy systems to promote the seamless flow of information within the organisation and to suppliers. IT&T also has a proven ability to optimise inventory management, supply chains and asset tracking to drive down costs and improve operational efficiency.
Our workforce mobility, remote network solutions and collaboration tools delivered as software as a service can offer further efficiencies. We also provide secure data hosting services from co-location to custom hosting and utility based computing. These capabilities are underpinned by access to the most extensive wired and wireless networks in the country and connection to the IP backbone. Moreover, we provide advanced network expertise and technologies such as compression to speed communications.
IT&T has an end-to-end managed services portfolio. We manage multiple forms of customer premise equipment from POS devices, laptops and printers to applications management. Our hardware procurement and licensing services are enhanced by alliances with global IT vendors that can deliver significant cost savings to our clients.
Health Industry
IT&T can improve communications with both staff and customers in your Medical Practice or health-related business.
We keep up-to-date with the latest software the medical industry has on offer, including next generation technologies that can create a more service oriented environment. Our thorough understanding of Medical Director, PracSoft and BlueChip applications mean we can assist you to invest wisely in new technologies.
The services IT&T provide can improve customer interactions whilst increasing the ease of staff management, using the tools of ICT process optimisation. We provide a range of services that help streamline operations which results in a more controlled work environment, in turn helping your Medical Practice or business formulate ICT strategies to achieve better performance from your existing infrastructure.